URGE Party Bus - Des Moines Party Bus

We try to anticipate questions you might have about our service and provide the answers here. If you need additional information send email to info@urgebus.com

What is your policy on weather?

Your safety is our number one priority. Whenever there is bad weather, we'll check the road conditions with the Iowa Department of Transportation. If there is a chance of snow, sleet, freezing rain or even fog, there's a good chance we might cancel your party. We'll let your party know as soon as possible if this is the case. If we do need to cancel your party due to weather you will receive a full refund.

How do I book the Party Bus?

First, email or call us to confirm that we are available for the date and time of your event. We will need a signed contract and a credit/debit card to reserve the bus. This is required to hold your date. Once your reservation is confirmed, the balance is due when the party bus arrives. We accept cash or credit card the day of your event.

What are the rules on the bus?

We have rules just like you do when you have a party at your house. Click here to see ours.

What is your cancellation policy?

Your deposit is refundable 14 days prior to your event. We turn bookings away once your deposit is paid. If you cancel your event, we may not be able to get rebooked for that date.

Do you require us to sign a contract?

Yes, this protects us and shows you that we are committed to the event. This also lets you know what is expected of you in regards to damage, theft, excessive messes, bodily fluids (vomit, etc.), fighting on or off the bus, or being rude or threatening the bus driver.

Do you pick up and drop off in more than one location?

Typically, we would like to pick everyone up in one location and drop off in the same manner, but we will do it. Keep in mind, you are paying us by the hour. You will need to arrange this up front, because this will be included in the hours you rent the bus. If you choose to have more than two pick up/drop off locations, we will need the addresses in advance so we can plan a route that is efficient.

When does our time begin?

The time starts when we arrive to pick you up, and ends when the last passenger gets off the bus.

Can we drink on the Party Bus?

YES! Of course you can drink on the bus! BUT, you may not take any alcoholic beverages off the bus. The bus driver would love to drink with you, but someone has to be the responsible one! That is what you pay him for. You can bring kegs and/or coolers if you want as well. We ask that you don't bring glass bottles or containers on the bus because they're likely to break.

Can we bring our own music?

Yes, you are always welcome to bring your own CD's or MP3 player. We even take it one step further, if you tell us the music you want to hear, we'll build the playlist and have it ready for you to rock out to when you get on the bus. Just one less thing you have to worry about.

How far will you travel?

Anywhere in within 50 miles of Des Moines is included in your hourly rate. Surrounding areas will have a mileage and fuel charge added. Because of fluctuating fuel prices, this price changes all the time. We're very competitive though, just email us and we'll tell you how much it will be. To see a complete list of counties and cities we cover, click here.

Why does it matter that your buses are professionally painted?

It matters for a lot of reasons. Do you really want to ride around town in a bus that looks like a fifth grader painted it with a paint brush? We didn't think so. Also, if a company doesn't believe in the quality of their product, what is their quality of service going to be like?

Why URGE Party Bus instead of a limo?

Our bus can seat up to 40 people comfortably and still has room for 20 more standing. Limos are great, but you can't get up and move around or dance.

What type of events does URGE Party Bus do?

We do all kinds of events ranging from Birthday parties to Christmas light tours, haunted housing, and Bachelor/Bachelorette parties. Transportation to concerts, proms, weddings, sporting events, etc.

How far ahead should we book an event?

If you have a specific date in mind, we suggest you book it immediately. We have several events booked over a year in advance. However, if you are looking for something tonight or this weekend never hesitate to call and see if there is an opening!

Do you have any deals with bars?

Heck yeah we do. We'll have a list on the bus of current deals with bars ranging from free cover to free drinks. Check out our bar list here.

Are you guys legal?

Of Course we are. There's been a lot of coverage locally on party buses and how some companies operate illegally just to make a buck. We would never jeopardize your safety just to get a bus out on the road. We've been legal since our first day of operation, something not too many other party bus companies in Iowa can say. Our DOT number is 1814566-IA. Here is our link to the FMCSA site showing our authority to carry passengers.

URGE Party Bus - Des Moines, IA